How it works
Ordering something personalized should feel easy. Here is exactly what happens from the moment you share your idea to the day it arrives.
Six simple steps
Step 1
Browse the shop and pick the item you love. Can’t find exactly what you want? Request a quote. Many of our favorite pieces start as a simple “can you make…?” message.
Step 2
Select your options, type the names, dates or message, and upload your photo or logo. Not sure about the details? Add a note and we will help you figure it out.
Step 3
Products with a price go straight to checkout. For custom and bulk orders, send a quote request and we will reply with pricing and options within 1 business day.
Step 4
We design your piece and email it to you. Want a change? Just reply. Two rounds of edits are included, and we only start production after you approve.
Step 5
Once you approve, we make your order with care in 2 to 5 business days. Large or complex orders may take longer, and we will tell you upfront.
Step 6
Pick up for free in the Palm Beach area, or we ship it with USPS. You will receive a tracking number by email as soon as it ships.
Timeline
Business days are Monday to Friday, excluding holidays. Busy seasons like Mother’s Day, graduation and the holidays can add time, so order early.
Tell us your date in the order notes or quote form. If we can’t make it in time, we will let you know before we start.
Your design
Within 1 business day
Production
2 to 5 business days after approval
USPS Ground Advantage
2 to 5 business days
USPS Priority Mail
1 to 3 business days
Shipping times are USPS estimates and start once your order ships.
Pick a product to personalize, or tell us your idea and we will send you a free quote.
